SHIPPING POLICY
Thank you for shopping with Flavors Express. We are committed to delivering your favorite banana chips and premium dehydrated fruits quickly, safely, and in perfect condition. This Shipping Policy outlines how we process, ship, and deliver your orders.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional events or peak seasons, processing times may be slightly longer.
Delivery Coverage
Flavors Express currently delivers across Pakistan.
If you have questions about delivery to a specific location, please contact our customer support team before placing your order.
Estimated Delivery Time
Our estimated delivery times are:
Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated during checkout based on your delivery location and the total value of your order.
From time to time, Flavors Express may offer free shipping promotions on eligible orders. Any such offers will be clearly displayed on our website.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email or SMS (where applicable) containing your tracking information.
You can use the tracking details provided to monitor the progress of your shipment.
Packaging
Every order is carefully packed to help maintain the freshness and quality of our products during transit.
Our team ensures that each package is securely prepared before it leaves our facility.
Delivery Attempts
Our courier partners may make multiple delivery attempts if the recipient is unavailable.
To help ensure successful delivery, please provide:
A complete and accurate shipping address
A valid contact number
Any necessary delivery instructions
If a delivery cannot be completed due to incorrect information or repeated unsuccessful attempts, the order may be returned to us. Additional shipping charges may apply for reshipment.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
Clear photographs of the package and products (if damaged)
A brief description of the issue
We will review your request and work toward a prompt resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
Flavors Express is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact details.
Delayed Deliveries
While we strive to deliver every order on time, occasional delays may occur due to:
Severe weather conditions
Public holidays
Courier service disruptions
High order volumes
Remote delivery locations
We appreciate your patience and understanding in such situations.
International Shipping
At this time, Flavors Express ships only within Pakistan.
If international shipping becomes available in the future, this policy will be updated accordingly.
Contact Us
If you have any questions regarding shipping or your order, our customer support team is happy to assist you.
Flavors Express
Website: https://www.flavorsexpress.com
Email: support@flavorsexpress.com
Phone: +92 3152881998
Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (PKT)
Thank you for choosing Flavors Express. We appreciate your trust and look forward to delivering premium-quality snacks right to your doorstep.